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Forgot my password for my self serve account so am trying to reset it. The verification email never arrives in my inbox or junk folder. I have tried on different internet browsers and different devices.

I am confident I am entering the correct email because I still can see the original email when I registered for smart serve some time ago.

Any help is appreciated.

Hi ​@smthsvn 

That’s strange!

The reset password email should arrive to your email.

We have sent you a PM, so we can confirm some more details, please check your community inbox when you get the chance.


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