Hello, I’m currently overseas in Bali and I recently cancelled my plan on January 7th. I’m hoping because it just recently happened that I can reactivate my account without having to be in the country. Please let me know as I would like my plan back.
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Just to confirm, are you a prepaid or postpaid customer?
if you are a postpaid customer, you could try to contact a rep via Facebook messaging when you’re overseas, they might be able to help. Links are below at the bottom of this forum page
I was not a prepaid customer, I paid my bills monthly. I have already sent koodo a message on Facebook messenger to see if they can help me through there, still waiting on a response. Just want to make sure this is doable through messenger and without speaking to anybody over the phone.
Hi
We have just sent you a PM, so we can confirm some more details, please check your community inbox when you get the chance.
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