Koodo Community
Question

Pause my plan temporarily

  • 27 March 2024
  • 1 reply
  • 45 views

 

I will be going out of the country soon and I want to pause my plan temporary. When I start to using this service how long can I continue to use my own package until leave the country?


This topic has been closed for comments

1 reply

Userlevel 7
Badge +4

I assumed you are a postpaid customer. Koodo offers a seasonal hold plans of $15 or $30 per month. https://www.koodomobile.com/en/help/keeping-your-account-open-when-travelling

You could potentially switch your plan to the Seasonal Hold option via your Self Serve account if you don't have a TAB.