Glitches happen sometimes or maybe the number was entered in wrong. I’d suggest scheduling another one if you’re more than 60min past the scheduled time.

As well, if you want, we can try to help out here with any questions.

I changed my address using self serve, but the address is not updated. I need someone to help. It’s a matter urgent. !!!

Hi ​@Krysss, we can see a successful address change from yesterday, December 1st. The new address should be reflected in your online account as well.