I started three new sim deals last Friday and I am still not able to select any of my perks for any of the numbers, does it usually take this long to sort out ? Everytime I select one it comes up with an error stating “It looks like you can’t choose a Perk right now.”
Best answer by Goran
View originalYou should be able to by now. I’ll flag a rep to assist with the issue.
You should be able to by now. I’ll flag a rep to assist with the issue.
Thank you
+4
Hello
We can definitely assist you with that. Let me know which of the perks would you like to select for each of the lines. For security and privacy reasons, I will note just the last 3 digits of each of the lines and perks available for each of the numbers.
#287:
Premium Voicemail
Unlimited International SMS and MMS
Rollover Data
Unlimited Long Distance Pack Perk
#295:
Premium Voicemail
Unlimited International SMS and MMS
#291:
Premium Voicemail
Unlimited International SMS and MMS
Thank you , we are trying to get the following
#287:
Unlimited Long Distance Pack Perk
#295:
Unlimited International SMS and MMS
#291:
Unlimited International SMS and MMS
+4
Got it ! Thank you for your patience.
I issued a form request, our team will look into the situation and add the respective perks on each of the designated numbers. Please allow around 7 Business days and they will be added.
Thank you for your understanding.
I started three new sim deals last Friday and I am still not able to select any of my perks for any of the numbers, does it usually take this long to sort out ? Everytime I select one it comes up with an error stating “It looks like you can’t choose a Perk right now.”
I still can’t choose a perk. I’m being charged more than I should be. I have tried everything I can to get this to work with no luck .. almost a year now it feels like. 🙄🙄🙄🙄🙄🙄
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