My phone was stolen on Saturday. I have no number till now I'm not able to get in touch with customer service no matter how much I try I was able to get another sim card from the koodo store I want to activate the new sim card asap Can I please for the love of God get some help
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Userlevel 7
+4
Hi
We are sorry to hear your phone has been stolen.
We highly recommend flag it as stolen in your self serve account.
Have you tried to perform the sim swap using the steps here ?
imediate assistance required
need immediate assistance
i get the run around as usual
Userlevel 7
+4
Hello
Keep in mind that this is a community post and you might see a delay in responses. We will do our best to respond as fast as possible.
If time is of the essence, you can always reach out via Social Media, Facebook, X or Instagram. The response is usually faster there. We appreciate your understanding.
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