If you have the old phone, you would have to visit a Koodo kiosk and ask them to get either eSIM voucher or a physical SIM. After that you can ask them to transfer it for you or you can do it in self-serve.https://www.koodomobile.com/en/help/koodo-sim-support?

eSim quick transfer only works for iphones and only if you have the old iphone with you to complete the transfer.  Otherwise you need to get a new sim/esim to complete a sim swap

https://www.koodomobile.com/en/help/esim-and-esim-vouchers