I have 2 phone numbers on my account. My number and my partner’s. When we get promotional offers, they all go to her number. I am the account holder and all of the promotional texts going to her number are using my name..
Is there a way to set this as my number as I am the primary on the account?
When you login to self serve and view your plans does your number appear first?
No, hers is. Is there a way to fix that?
You will need to request a callback via koodo assist and hopefully get your rep to make your line the primary line.
https://www.koodomobile.com/en/help?autobots=rollout
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