I changed my phone number on self-serve but it will not update or let me change it for the number that is connected to my eSIM and it is making the new number not usable and I have two factor verifications with the old number.
Can I change my number back to my old number PLEASE?
In order to change back to the old number, you’ll have to reach out to customer service.
Let me flag a rep to see if they can assist.
Have you tried restarting your phone to see if the new number appears
Have you tried what Dennis suggested?
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