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Question

cash advanced on my bill

  • 31 March 2021
  • 3 replies
  • 44 views

Where can I see the balance on my account that I prepaid? I put $400 on my account so that each month they will just take my bill amount off this prepaid lump sum I put on my account and now I would like to view this amount, where can I do this?

 

Thank you


3 replies

Userlevel 7
Badge +4

It should display on the home page of your self serve account. It looks like this on prepaid:

 

Userlevel 7
Badge +4

Is this a postpaid account?

 

If you over paid your balance then you should be able to seethe credit when you login to self serve. 

Yes I found the balance now. 

 

Thank you for your help!

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