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I have a 4G plan but the perk is a 5G speed boost. I have tried to change it to rollover data and it says success and I will get an email with the changes. I never get the email and the perk does not change

How long ago have you made the change ? 

I tried a week ago but just noticed today it didn’t update. I tried again today and it is the same issue

I have flagged a rep for you so he can comme assist you on the community. 

Hi there @eagle0877  

We have sent a request for the Rollover Data perk to be added on the number ending by *682. 

You should see the changes in 24-48 hours in your Self Serve. 

Cheers, 

Thank you

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