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I bought the Stream+ from Koodo and got the activation email but I cannot activate the services. I tried setting up the self serve but it doesn’t let me because I don’t have a Koodo mobile. Can you please help?

Hi ​@snagpal 

What happens when you try to activate your self serve account using the activation email you got?

There should be instructions to set up your self serve account.

Hi ​@Flo Koodo 

It directly takes me to the self serve log in page and when I try to register it asks for the koodo mobile number. 

​@snagpal There should be an email for the self serve registration aside from the Stream+ activation one.

Was the email you got for Stream+ or for self serve set-up?

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