Hi there ​@Dij 

We can definitely look into that for you. What perk are you trying to select ?

Also, please let us know the last 3 digits of the phone number in question as well. 

700

27 countries unlimited calling and number end with 700

Also on line end with 700 can not seepre authorized discount on plan details 

Thank you for clarifying. Completed a form request for the Unlimited Long Distance Pack perk to be added to your 700 number. It usually takes 2-3 business days  to be added and will start with the new bill cycle. 

In regards to the discount,  we verified the conversation that you had with our team and the offer was  for 2 lines with a rate plan compatible with the autopay discount and the 700 number was discussed with a rate plan that has a higher data amount and the one available and offered for that specific line is a great option and is not compatible with the autopay discount. 

If you want to re-discuss the options, feel free to schedule a call-back through the Koodo Assist or send us a private message over Social Media, through the links at the bottom right of this page.