I just ordered the new s24fe and there was a gift with it saying accessory bundle.
when I went through and purchased it it didn’t show up anywhere and it’s not saying that I will be getting it.. how do I fix this
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Terms and Conditions of the offer.
Not available for renewals. If you did a new activation, it will come with the shipment of the phone.
“Offer (AXS Protection Pack which includes a case, screen protector, and a 30W wall adapter MSRP $74.99) eligible with the purchase of a new device (Certified Pre-Owned devices are not eligible) in the eligible list below. Only at Koodo on the Tab and not available on outright device purchases. Offer available for new activations and add a line customers (not available for renewals). Offer valid from November 19th, 2024 while quantities last. The offer is available online and cannot be redeemed in Koodo Shops or by contacting Client Care. Koodo reserves the right to remove or amend the offer at any time without notice. Offer available only to Canadian residents with Canadian shipping addresses. Offer cannot be combined with any promotional codes, or with other bundle offers running at the same time. It’s non-transferable, and it isn’t valid for cash or a cash equivalent. You will receive the AXS Protection Pack with the shipment of your device. All AXS Protection Pack warranty and support is provided directly from the manufacturer once the product has been received. Eligible Device List: Samsung Galaxy S24 FE, iPhone 14, iPhone 15, Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL”
I just received my Pixel 9 and it was supposed to come with a free accessory bundle which I did not receive. Will it be sent to me? It was part of the Black Friday offer.
Was it for a new activation? Was the phone purchased on a tab?
Also note the offer was while quantities lasts
Yes it was a new activation, yes it was on a tab and I was told by the representative I was speaking with, that yes I would be getting the Accessory Bundle. At this point, I am not impressed. Why can’t I get a phone number and a human to talk to?
Yes it was a new activation, yes it was on a tab and I was told by the representative I was speaking with, that yes I would be getting the Accessory Bundle. At this point, I am not impressed. Why can’t I get a phone number and a human to talk to?
It says in the terms “The offer is available online and cannot be redeemed in Koodo Shops or by contacting Client Care.”
Did you order online or via the phone with the help of a rep?
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