I’m trying to buy a phone online but everytime I do I get an error message:
”This product isn't compatible with other items in your cart”
my plan is $45 for 30G. I am a new customer, not even a month.
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Userlevel 7
+4
What phone are you trying to get?
And are you on BYOD plan?
12 pro max
when I set up my account it was BYOD
12 pro max
when I set up my account it was BYOD
It is likely your account is too new to upgrade a device online on your Self-Serve account. You can either visit your nearest Koodo store or wait until 45 days after your date of activation.
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