I believe my purchase for a Stream is stuck in the purchase progress. I have not received any activation emails. What do I need to do?
Userlevel 7
+4
Hi
Just to confirm,, do you see the message Purchase in progress when you check your subscriptions in self serve? If not, will you please share a screenshot of what it’s shown? (please mask any personal info)
I am not seeing anything the subscriptions except my credit card information, I entered. Should I just begin the process again?
Userlevel 7
+4
Yes, please clear cache and cookies and start the process again. Let us know if there is any error message showing up during the process. Thanks!
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