I live along the US border. Someone called my husband to update MY PHONE AND MY PLAN without my consent. When I questioned the roamimg possibility because of where we live and work, I was assured it wouldn't happen. Yet here I am with roamimg charges on my bill. I'm not interested in going through this drama month after month for a cell phone through koodo, because of wjere I live.
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Ok so there are multiple things going on here.
- I understand you live by the US border and your cell may connect to to a US tower, causing some accidental roaming. You have a few options to prevent this. You can set your network settings from Automatic to Manual and then select Koodo.
Or you can change to a CAN-US plan in your self serve
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Why was there a call to your husband? Did you or him request a callback from Koodo? Was the call a cold call trying to get him to sign up? What resulted from the call? Was something changed? Was personal info given out? I also worry that it would be a scam call
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What drama are you refering to? From your profile I see this is your first post on the community.
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