Hi there,
I bought a Samsung Galaxy A35 5G through the online, Dec 1, 2024. I want to return it and get a refund for it. Can you help me with this process?
Please see more details below.
Please let me know.
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Hi
There is currently the Canada Post disruption, however, we recommend getting in touch with the Webstore team for assistance. More info about the return process here https://www.koodomobile.com/en/help/returning-or-exchanging-your-koodo-phone?srsltid=AfmBOoq7XHintx56t9pIwBCWJqU7uyFMXAbpCdUlGqYKlnm2-YbDQGMV
Please give me a return label to return A35 5G.
As mentioned in the link above:
“Online purchases must be returned via mail and can be initiated by sending an email to koodo.webstore@koodomobile.com for a rep to send you a prepaid shipping label for your return.”
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