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I am a resident of AB. But I am temporarily living in NS. My cell phone area code is also 825 in AB. I have always used the tax rate in AB. But when I just ordered a new iPhone and it was delivered to my temporary address in NS, I received the tax rate in NS for my cell phone and data plan. I would like to ask, shouldn't my tax rate be determined according to my area code?

Because you got it delivered to NS, the NS tax rate applies. Similar to if you were to go to the Koodo store in NS, you’d pay the NS rate.


Thanks for your answer. But why does the new data plan I was forced to change to also use the NS tax rate? Shouldn't the data plan calculate the tax rate based on my area code?


Thanks for your answer. But why does the new data plan I was forced to change to also use the NS tax rate? Shouldn't the data plan calculate the tax rate based on my area code?

That’s a good question, that should indeed be based on the area code.

Have you received a bill yet with the new plan?


I haven't received the first bill yet. I only saw on the order confirmation screen that the monthly mobile phone payment and data plan have become NS taxes and fees. Do you suggest that I wait until the first bill comes out before asking questions? If it is not correct, who can help me make changes at that time?


I haven't received the first bill yet. I only saw on the order confirmation screen that the monthly mobile phone payment and data plan have become NS taxes and fees. Do you suggest that I wait until the first bill comes out before asking questions? If it is not correct, who can help me make changes at that time?

EDITED: So just to confirm, they charged the phone (tab payment) with NS tax rate? And not your cellular plan? Or both was charged with NS rate?


both, you can see this checkout screenshot.


Hi ​@Siqi 

Please let us know here once the bill is ready, so we can further look into how taxes are applied for your plan.

For device purchases, indeed the taxes are based on the address the phone is being shipped to.


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