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Purchased on Nov 25, promo deal of $34 for 50GB.  But the order that shows up in my account says it’s only 10GB.

Hi ​@UnknownCrab 

According to the service agreement, the plan was $39 10GB. Have you checked in self serve the available options? 

Hm, there may be a mistake somewhere.
Since it has only been a week, can I get it switched to the current plan of $34 for 60?

Hm, there may be a mistake somewhere.
Since it has only been a week, can I get it switched to the current plan of $34 for 60?

Please check the eligibility conditions below and if they are met, please file the form https://www.koodomobile.com/en/help/request-rate-plan-or-offer-change-during-return-period?srsltid=AfmBOorvkpdmeOXN9D0YzPjnUIbyDLMfZU9ZhGlKb9duUYRtlcnDl6Af

Thank you!

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