My SIM card has not arrived, so my phone number is not activated, and setting up an account requires an SMS text? How do I enquire about status of SIM card delivery.
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Hi
We have just sent you a PM as we’d need to confirm some more details, please check your community inbox when you get the chance.
You should have received an email from Koodo to activate your Self-Serve account. It is usually sent out on the same day that your line becomes active.
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