I signed up for home internet last week. My activation date is April 8. I see in my receipts that I was charged for the month, but then reimbursed a few days later. Does that mean my subscription got cancelled some how? I have the modem already.
I signed up for home internet last week. My activation date is April 8. I see in my receipts that I was charged for the month, but then reimbursed a few days later. Does that mean my subscription got cancelled some how? I have the modem already.
Let me flag a rep to help you out.
When you set it up, does the modem work? Are you able to get internet access?
Userlevel 7
+4
We see that you managed to get in touch with a rep over the phone in the meantime. It seems the order has been canceled and refunded.
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