I have 9 months left on my contact and my phone took a fall, the screen is broken and it may have water damage as the ground was fairly wet. 1 will device care cover water damage 2 how broken does rhe screen need to be and 3 if I buy a newer phone soon will they cancel my repair/replacement?
+4
Hi
Sorry to hear that your phone suffered physical damage!
Liquid damage is covered by Device Care, we recommend checking out this article to find out more about what Device care covers based on your device model https://www.asurion.com/claims/koodo/
More about Device Care Complete can be found in our support article https://www.koodomobile.com/en/help/device-care-complete
In regards to the device upgrade, are you looking to get a new phone on a monthly tab through Koodo?
So I looked it up. I would have to pay to have it fixed..... then why the heck fo I pay the $15 a month........
+4
So I looked it up. I would have to pay to have it fixed..... then why the heck fo I pay the $15 a month........
There are deductibles, just like most insurances.
It’s usually better than paying off the remainder of your contract but there does reach a point where it would make more sense to just buy a new phone.
It's cheaper for me to pay the contract out
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