I cancelled my Koodo Internet subscription and returned the equipment using the return ID provided with Canada Post. But the tracking number Canada Post gave me says “multiple PIN” error and Koodo sent me an email saying the equipment was not received. I returned the equipment over a month ago, and I have the receipt.
What should I be doing?
CanadaPost apparently lost package or something
I would reach out to canada post
Called Canada Post and they said they need the Koodo return address to open a service ticket. I do not have that because Koodo only sent me a return ID. Basically Canada Post is asking to contact Koodo.
Let me flag a rep for you
Userlevel 7
+4
Hi there
We have limited access to some actions for the Koodo internet services, here on the community.
You can schedule a call-back and speak with one of our dedicated agents in order to investigate the return order so we can find a resolve.
Thank you very much!
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