Koodo Community
Solved

Can I return an unused Sim card?

  • 13 March 2024
  • 1 reply
  • 76 views

I’ve decided to keep my phone with another carrier but my Koodo sim already arrived in the mail. Can I return it for a credit?

icon

Best answer by Sophia 13 March 2024, 19:25

View original

This topic has been closed for comments

1 reply

Userlevel 7
Badge +4

Are you asking if you can cancel your new line without penalty? In that case, you would need to schedule a callback. The SIM wouldn’t be unused though, so you’d need to destroy it.

If that’s not what you meant, please explain :)