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Question

promotion usage

  • 1 March 2024
  • 3 replies
  • 110 views
L

My plan has a 1gb plan and I have a 5gb promotion usage that never works. I should have a total of 6gb

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3 replies

D
Userlevel 7
Badge +4

What is the 5GB from?

If you look at your usage screen do you see 2 bucket?  1 for 1GB and 1 for 5GB?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
L

Yeah, see the 2 buckets 

D
Userlevel 7
Badge +4

What happens when he first bucket is full?  Does Koodo send a text to pause data?  Does your device give you warning?

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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