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Hello I would like to know if I could switch to another plan by just paying the difference as i did add a fund to my account but I did not know that it would reactivate it immediately on my current ones when I was just wanting to switch. Is it possible to this by having a customer rep calling you??

Hi ​@notalibtard, it seems like you may be talking about a Prepaid account. If so, you can schedule a callback here https://widget.telus.tiia.ai/koodoprepaid/koodoprepaid.html to get in touch with our team. 

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