I have an unexplained charge on Dec 23 for $10. Also, I activated the US7PASS twice while I was in the US (advertised at $40 per 7 days). Instead of being charged $40 x 2 = $80 on top of my typical bill, I was charged $14 per day for EasyRoam = $196. Please reverse this charge and correctly charge me for the us of EasyPass.
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From your description, it appears you have used easyroam on every single day. Have you practice roaming control while you were traveling in US? https://www.koodomobile.com/en/help/understanding-how-youll-be-charged-while-travelling?
How did you activate the US travel pass? Did you get a confirmation?
When you download your detailed pdf ebill do you see the Travel Pass charge on there?
Can you go through this bill and see which days you were charged for the regular easy roam?
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