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Question

upgrad to a plan with more data, how’s the data gonna work?

  • 4 August 2022
  • 3 replies
  • 20 views

I just upgraded my plan from 8GB to 15GB. Bill cycle still have two weeks left. I’ve used the 8GB from my old plan. After I switched today, will I get more data from my new plan for the rest of my cycle days? Thanks


3 replies

Userlevel 7
Badge +4

Hi @SwaggyAce 

With a plan change in the middle of the bill cycle, only partial data from the new plan will be available until the end of the current bill cycle, you can find more about proration here: http://koo.do/PlanProration

Hi @SwaggyAce 

With a plan change in the middle of the bill cycle, only partial data from the new plan will be available until the end of the current bill cycle, you can find more about proration here: http://koo.do/PlanProration

Yeah that’s what I’m wondering. Like that partial data means how much data from my new plan will be available for me to use? 

Userlevel 7
Badge +4

if there are 2 weeks remaining from your bill cycle, half of the data from the new plan would be available.

You can check the details, under the usage, in self serve: https://www.koodomobile.com/en/help/monitoring-your-data-self-serve

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