I just upgraded my plan from 8GB to 15GB. Bill cycle still have two weeks left. I’ve used the 8GB from my old plan. After I switched today, will I get more data from my new plan for the rest of my cycle days? Thanks
Hi
With a plan change in the middle of the bill cycle, only partial data from the new plan will be available until the end of the current bill cycle, you can find more about proration here: http://koo.do/PlanProration
Hi
With a plan change in the middle of the bill cycle, only partial data from the new plan will be available until the end of the current bill cycle, you can find more about proration here: http://koo.do/PlanProration
Yeah that’s what I’m wondering. Like that partial data means how much data from my new plan will be available for me to use?
if there are 2 weeks remaining from your bill cycle, half of the data from the new plan would be available.
You can check the details, under the usage, in self serve: https://www.koodomobile.com/en/help/monitoring-your-data-self-serve
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.