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Hello. I am trying to change my plan. When I try to add long distance perk and click next, it shows no perk added. Should I just select confirm and will this add to my plan? I went back multiple times and tried un selecting and re selecting. Bud doesn't work. 

Hi ​@vishnucit 

Please try making the change for the plan and then let us know, so we can try to add the perk for you. 

I tried again. Still it says no perk added. 

​@vishnucit Just to confirm, you tried without selecting a perk and it didn’t work? 

I tried unselecting the perk and respecting. It still said perk not added. I don't see that 29 plan now in plan change section. Can u pls check and tell me what to do 

​@vishnucit Just to confirm, you tried without selecting a perk and it didn’t work? 

Any update on my request

Hi ​@vishnucit 

We have checked and we didn’t find a $29 plan loaded on your account previously.

Did you follow the steps here to change the plan  https://www.koodomobile.com/en/help/changing-your-rate-plan?srsltid=AfmBOop-9UQ7mpvghquiaQi1s9g0IKTge3laRWtLDGuT62qTGAX637h6?

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