Hello Koodo friends,
I am trying to switch plans within Koodo to this new $39 promotion, but the checkout requires I buy a new SIM card. Is this necessary? I don’t understand why I need a new SIM card when I am only switching plans. Can this be bypassed?
Thanks!
It sounds like you are trying to add an additional line, and that’s why it’s prompting your to get a new sim.
The $39 plan is only available for BYOD new activations.
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