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Question

Switching Plan

  • November 3, 2022
  • 1 reply
  • 122 views

Hello,

I have paid off my tab and would like to change plans to a lower data plan. I have used less than 1 GB of data each moth over the last three. However, the option to go to a lower plan is not available to me. I would like to switch to the $37.50 at 2GB plan. Please advise. 

Thank you for your time,

D

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1 reply

Mayumi
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  • Mobile Master
  • November 3, 2022

You need to set up a call back and ask them to switch your plan to one of the starter plan.