Koodo Community
Question

Stream+ stuck in 'purchase in progress'

  • 28 March 2024
  • 4 replies
  • 72 views

Hi Koodo,

I have just purchased the Stream+ Premium subscription. I have received the first email about the access is just a few steps away and the subscription is stuck on Purchase in Progress.

 

Please help!

Thank you


This topic has been closed for comments

4 replies

Userlevel 7
Badge +4

If possible, could you post a snapshot of the error here? Hide all personal information before posting please.

it just looks like this :(

Userlevel 7
Badge +4

Let me flag a rep to see if we can have more information 

Userlevel 7
Badge +4

@User012 Your subcription is ready. Pls proceed to activatate the various content partners. Thanks for your patience due to the slight delay.