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Stream + premium stuck in purchase in progress

  • 27 March 2024
  • 3 replies
  • 91 views
M

Hello,

I just subscribed to the stream + premium a few hours ago and it is stuck in progress. I got the first email for subscribing and stating that a second email will be coming to activate the streaming platforms. Do I need to individually go to each streaming platform and sign up, then somehow link it to stream +?

 

Original email:

You'll get a subscription activation email. Whether you have an existing account or are creating a new one, just follow the activation instructions.

 

Thanks,

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Best answer by Bernard Koodo 28 March 2024, 14:48

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3 replies

Dinh
Userlevel 7
Badge +4

You could log into your self-serve and activate individual service from their link. This might have more instruction https://www.koodomobile.com/en/help/stream-plus

A Koodo customer, opinions are my own.
Bernard Koodo
Userlevel 7
Badge +4

@MrBlunt Your subsciption is ready now. You can activate each of the services now. Thanks for your patience for the slight delay.

M

Thanks! I ended up registering last night. Took about 9 hours since I signed up to get the activation emails. Given the popularity of the deal and large incoming traffic, I would imagine a few hiccups here and there.

 

Thanks all for the support!

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