Last week I tried to add stream+ premium to my account. First i had to cancel my existing stream+ and my amazon prime. Then after trying to do add stream+ premium thru self serve I got an error message saying to schedule a call back. After being bumped through multiple levels of support, this still has not been fixed. If I try to add it I now get a message saying I already have it, but it doesn't show up in my subscriptions. One of the support people said they would give me 3 months of Amazon prime well this issue is being sorted out. I can see that in my account but there is no activate button so I can't actually use it.
So after a week, I have lost access to Netflix and Amazon prime and am pretty much being ignored by Koodo. Been since late last week since any one let me know what was going on. Super frustrated.
Has anyone successfully signed up for stream+ premium?
Had to choose "plans and add-ons" for a sub forum even though I have been told repeatedly that stream+ premium isn't an add-on and is a subscription.