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Question

stream+ basic stuck in purchase in progress

  • 31 March 2024
  • 2 replies
  • 41 views

Hi, i just purchase the stream+ basic package and now it's currently stuck in purchase in progress. I also haven't gotten an email confirming anything. Any help would be appreciated. Thanks


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2 replies

Userlevel 7
Badge +4

Hi @ecuenco 

We are sorry to hear that you are experiencing issues with the purchase.

We will forward the details to our support team for further investigation and we will let you know as soon as it’s fixed. This shouldn’t take more than 2  business days.

Our apologies for the inconvenience! 

Sounds good. Thank you