I purchased Stream + today, and it is supposed to include Apple TV+. When I go through the activation email to set it up it says service not available in my country or region (Ontario, Canada). Was I sold a service that isn’t even available to me?
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Userlevel 7
+4
Also, I assume you had no problem with Netflix and discover+ activation?
Only the Apple + won’t activate
I also have not been able to find a solution using apple support
Userlevel 7
+4
I’m not sure if this would cause issues or not but is your apple account’s region set a country other than Canada?
Userlevel 7
+4
And did Apple support just throw up their hands and said “we have no clue”?
The first picture is the message I get after clicking watch now. I went to the support and there is no information on connecting stream +. I have requested someone contact me however I'd like to resolve the problem asap. I do not have any other apple subscriptions. And my region is set to Canada
Userlevel 7
+4
Can you pls see Apple TV show “Watch Now’ there?
Userlevel 7
+4
Hi there, we have reset the service in the backend, can you please try logging in through self serve.
Edit: Since we reset the service, you will need to reactivate it completely.
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