Koodo Community
Question

SIM will not switch to new phone

  • 4 February 2024
  • 1 reply
  • 35 views

I got a new phone and switched my Koodo SIM card to the new phone. My new phone won’t pick it up and is showing SOS and SOS only. I can’t call Koodo and I can’t seem to figure it out online. I do not have an eSIM. 


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1 reply

Userlevel 7
Badge +4

Hi @anyrandomname 

 

We do see that the sim card has been replaced 2 days ago.

We have just sent you a PM, so we can confirm some more detais, please check out the inbox section on your community profile.