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Question

Sim card activation would mean the first day of service

  • 10 February 2024
  • 1 reply
  • 24 views

The telemarketer sent me two sim cards and I activated only one but on my self serve the two numbers appeared. How do I get rid of the other one. Would it mean I will be billed for the two?


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1 reply

Userlevel 7
Badge +4

Hi @Emmanuel143 

We have checked and we see that there were two orders placed with the sales rep. If you only want to keep one line, please schedule a call back through the virtual assist, so an a rep can assist with the cancelation