Please help. My phone was on seasonal hold as I am in Spain for 8 months. I came home for Xmas and took off seasonal hold. Now I cannot pit hold back on. I am in Spain and cannot pay plan fees for 5 months while in Spain again returning June 2025. I either need to downgrade plan or put back on seasonal or if no option cancel plan. Please advise
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I think it happened because you requested 2 seasonal hold recently. They normally allowed you to do it one within certain time frame. Let me flag a rep to look into it.
Hi there
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