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seasonal hold

  • 21 April 2024
  • 4 replies
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I need help about seasonal hold guys 

please🥲

I tried to seasonal hold for my phone. 

and now i have issues… I don’t know what to do

I accidentally pressed seasonal hold option on last friday which i didn’t know it started right away. i thought their is an option for the date when its gonna start. but it wasn’t. so i back on my plan. And today I tried again the seasonal hold option. it doesn’t let me do it.  

It says i can do seasonal hold once a year……..

my vacation will be 5months and Im bording a plane soon… what can i do? is there anything i can do for resuming seasonal hold ??🥲🥲🥲🥲

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Best answer by Dinh 22 April 2024, 03:02

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4 replies

Userlevel 7
Badge +4

Hi there! 

We have sent you a PM so we can confirm some more details and check the options for you, please check your community inbox under your community profile.

 

A confirmation pop up is asking you to confirm the change when switching to the seasonal hold plan:

 

 

 

i already done that once now i see  this page

 

Userlevel 7
Badge +4

I think the rep already sent you a message in the forum. I recommend you check your community message and follow up with it

problem solved thanks🙂