Koodo Community

Roaming charges- Voicemail

  • 5 August 2022
  • 2 replies

News to me, but when roaming, accessing voicemail is considered a call. Is this normal? I got tons of spam voicemail and now I’m being charged for it.

2 replies

Userlevel 7
Badge +4

Correct, when accessing your voicemail you’re dialing a voicemail number so it counts as a call.
You won’t get charged if people leave you voicemails, only if you call to listen to them.

Userlevel 6
Badge +4

It's been that way for at least 15 years