Koodo Community
Question

Promos for existing customers

  • 1 April 2024
  • 3 replies
  • 89 views

It would be nice for existing users to be included in the promos. I see a Canada US plan available as introductory for $45.00 but I'm not able to join. It is also available to Quebec citizens but not us in Ontario. Somewhat unfair. Should I cancel the Koodo service I have now and rejoin as a new customer to qualify for the deal???


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3 replies

Userlevel 7
Badge +4

You could, but only if you don’t value your number. Once you cancel, your number will be gone for good. There are two things to try: either talk to Koodo and see if they are willing to give you that plan, or sign up with a competitor who offers the plan as well.

How does one contact a human at Koodo? Keeps sending me to chat bot

Userlevel 7
Badge +4

How does one contact a human at Koodo? Keeps sending me to chat bot

You need to schedule a callback through Koodo Assist. I would suggest you to type in “schedule a callback” to prompt it to show you a list of available times. https://Koo.do/Chat