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I ported my number from Virgin to Koodo, but instead of linking my number to a koodo account, the too numbers i.e old virgin number and the new Koodo number) now exist on my profile with koodo.

 

Currently no body can reach me on my old number anymore.

 

Please I need help

Hi ​@omosulejohn 

We see that you managed to get in touch with a rep over the phone in the meantime.

Please let us know if you require further assistance.