I put my phone xxx xxx xx40 on seasonal hold in September 2024. Unfortunately, I removed it when I came home for Christmas and have now returned to Spain and self-service will not allow me to put phone on hold again in same 12 month period. I am in Spain now until June 2025. Please let me know my options as I cannot pay for a pay I am not using for the next 5 months. I prefer to put it on seasonal hold again until june 2025 or downgrade my plan if necessary.
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Did you call in to place the seasonal hold and the rep told you that? You’re unable to put on seasonal holds from your self serve account.
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