I recently changed phones and plans on both lines under my account. Our previous plan and the current selected plan are eligible for a free perk and previously we had the premium voicemail selected. However, since changing our plans this feature is not working and when trying to re-select the perk at the “Pick your perk” screen, “Premium Voicemail” is checked off and says “Free”, but when I review my changes, it says “No Perks selected”.
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This is a common glitch. Let me flag a rep for you
We are sorry for the inconvenience created!
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