I first met Raaza at the Koodo Mobile booth in Millwoods in June 2024, when I needed to transfer a number from another carrier. Raaza’s service was nothing short of exceptional. He dedicated nearly two hours to help me, going above and beyond by calling the Koodo support team multiple times to ensure I could keep my number and have my service active before I left the store. Unlike other experiences where I’d been directed to handle things online, Raaza genuinely cared about making the process smooth and hassle-free.
Because of Raaza's dedication, I recently decided to transfer two more numbers to Koodo, knowing he would provide the same outstanding service. Raaza has changed my view on in-store assistance, and I will always reach out to him for any mobile needs. He is a true asset to Koodo, and I highly recommend him to anyone looking for a supportive, customer-first experience. Thank you, Raaza, for making every visit worthwhile!