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Question

Need help removing stream+

  • 3 March 2024
  • 2 replies
  • 60 views

Cant find stream plus under my add ons or anything in self serve. I just want to remove this subscription from my account so I am not getting billed $30 extra a month. If anyone knows how to remove this please let me know. Thank you. 


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2 replies

Userlevel 7
Badge +4

Hi @Ausman19 

We have managed to remove the Stream+ add on from your services and a prorated refund will apply on your next bill.

If you are interested in the new Stream+ Basic/Premium, which comes with Netflix, Disney+, Amazon Prime, we have currently a great deal for existing Koodo Mobility customers: $15 per month for Stream+ Basic and $33 for Stream+ Premium, The savings are close to 40% compared with the regular price of those streaming services, purchased individually.

More info you can find here https://www.koodomobile.com/en/shop/subscriptions/streamplus 

Please let us know if you have further questions.

Thank you so much for your help with this :)