Koodo Community
Question

It looks like you can’t choose a Perk right now.

  • 6 October 2023
  • 2 replies
  • 40 views

I’ve been trying to add the free rollover data to my plan for a number of months but always get the “It looks like you can’t choose a Perk right now.” message. I’ve tried using multiple browsers, both mobile and desktop, without any success. Is this an account or system issue?


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2 replies

Userlevel 7
Badge +4

@dman2552 Let us take a look at your account. I can see the Perk (rollover data) in one section but not on your line. Will submit a ticket and let you know here when we have it fixed. Thanks for your patience!

Update: You should see it on your line now.

 

 

Thank you!