Recently replaced my old plan with the $40 plan. When trying to pick the unlimited international SMS, I get a message to try again in an hour. So many hours have passed. Can someone please help?
Best answer by Darius Koodo
View originalThis topic has been closed for comments
Userlevel 7
+4
Let me flag a rep for you.
Appreciate it!
Userlevel 7
+4
Hi there
We have summited a form request to add the unlimited international SMS perk and it would be placed as soon as possible.
You will receive a notification and it will also appear in the Self Serve account.
Thanks for your help!
I am also experiencing a similar issue, I can select a plan in self service but cannot confirm it or select a perk. The callback service was also unable to make this change.
Userlevel 7
+4
I am also experiencing a similar issue, I can select a plan in self service but cannot confirm it or select a perk. The callback service was also unable to make this change.
You have your own post. I replied to you there.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.